Server Support Services

Sometimes you just need an extra hand without commitment. Our Support Services are one-time support cases with us. We’ll help you remotely for a flat fee.

The services listed here are available standalone only. If you’re interested in a support contract, we recommend that you check our TotalCare service. TotalCare includes the services listed here as part of the monthly pay-as-you-grow rate and can be more cost-effective. Contact us for more information!

Don’t outsource, smart source! We’re an American company, headquartered in Virginia, the Internet capital of the world!

Windows Server Support

Windows Admin$150

  • Single Ticket
  • Supported Windows Server
  • Weekdays only (8×5)
  • No Holiday Service
  • Unlimited Hours

Windows Admin$350

  • Single Ticket
  • Supported Windows Server
  • Weekdays only (24×5)
  • No Holiday Service
  • Unlimited Hours

Windows Admin$450

  • Single Ticket
  • Supported Windows Server
  • Any Time (24×7)
  • Holiday Service
  • Unlimited Hours

Windows Support

Our Windows Support Service will help you troubleshoot a single issue with your Windows Server.

Support on your time

We offer multiple time frames to help you work on issues. We’re here to assist you during work hours, after work hours, and holidays.

No fix, full refund

We always try to solve every problem as quickly as possible. However if we can’t fix your issue, we’ll give you a full refund. There’s no risk for you.

Linux Server Support

Linux Admin$150

  • Single Ticket
  • Ubuntu Red HatFreeBSDDebianSuSECentOS
  • Weekdays only (8×5)
  • No Holiday Service
  • Unlimited Hours

Linux Admin$350

  • Single Ticket
  • Ubuntu Red HatFreeBSDDebianSuSECentOS
  • Weekdays only (24×5)
  • No Holiday Service
  • Unlimited Hours

Linux Admin$450

  • Single Ticket
  • Ubuntu Red HatFreeBSDDebianSuSECentOS
  • Any Time (24×7)
  • Holiday Service
  • Unlimited Hours

Enterprise Linux Support

We’ll help you fix issues on CentOS, Red Hat, Ubuntu, SuSE servers. Apache, NGINX, cPanel/WHM, DirectAdmin, and others included.

Support on your time

We offer multiple time frames to help you work on issues. We’re here to assist you during work hours, after work hours, and holidays.

No fix, full refund

We always try to solve every problem as quickly as possible. However if we can’t fix your issue, we’ll give you a full refund. There’s no risk for you.